Frequently Asked Questions


Frequently Asked Questions

Our Classes

Our Prices & Scholarships

classes_pic3Our Process

flybuyOur Policies

other_lgs_books_squareClassroom Dynamics, Advanced Curriculum & CDs

At home with your new FLY student

Our Classes

Where are classes held?

 

toputonsite1Classes are held at your student’s elementary school, making for convenient pick-up and drop-off of your student(s). Schedules for exact room locations within the schools are finalized by the first week of October. If there are any room changes for events during the school year, FLY will let all families know immediately!

What is a typical FLY Class schedule?

 

teacher_student_introFLY classes begin the week of October 16, 2017, and continue until Spring 2018, depending on the school calendar and schedule of classes.
Depending on school availability and preference, your class will fall into one of the offered schedules below:

  • Forty 40-minute classes meeting twice a week
  • Twenty-six 60-minute classes meeting once a week
  • Twenty-three 70-minute classes meeting once a week
  • Twenty 80-minute classes meeting once a week

All classes follow the school calendar (no class on holidays, breaks, etc.). When in doubt, please follow your FLY class calendar that is sent to all families at the beginning of October. Classes cancelled due to school closures or teacher absences are made up at the end of the session.

What are Presentation Days?

 

classes_pic14Each class holds two Presentation Days. We invite all families, friends and other guests to attend as the students show off what they have learned. One is usually before winter break, and the second is usually one of the last days before the session is over.

What age of students can attend FLY classes?

 

teacher_square3Our classes provide foreign language education to elementary and middle school students. Any student in Grade 1 or higher can be registered for a corresponding elementary school FLY class. Likewise, students attending a middle school may attend a middle school FLY class.

We do allow kindergartners in our classes on a case-by-case basis. Kindergartners are allowed to attend if ALL of the following conditions are met:

  • There is room available in the class after registration ends.
  • The kindergarten student is reading and writing.
  • The class is a good fit (FLY analyzes the make-up of the class after registration, please see our Good Fit clause below).

Kindergarten students are allowed in the kindergarten-only classes provided at specific schools. In schools that offer mixed age classes, parents of kindergarten students must register and pay for their kindergarten student’s attendance, at which point the student is placed on a waitlist for the class until the first week of October. If, during that week, the class has space available and is a good fit for the student, the student is added to the class. If, in the first week of October, class is full and/or not deemed a good match for the student, payment is refunded in full and the student is not added to the class. FLY prides itself in offering small class sizes so students can have a unique opportunity to learn with varying ages and levels of learning.

Please see FLY’s Good Fit policy and behavioral clauses.

Can I register my student at a school they do not attend?

We do allow other students (e.g. home schooled) in our classes on a case-by-case basis. Students who do not attend the school where a FLY class is offered are allowed to attend if ALL of the following conditions are met:

  • There is room available in the class after registration ends (September 30th).
  • The student is able to read and write.
  • The class is a good fit (FLY analyzes the make-up of the class after registration, please see our Good Fit clause below).
Parents must register and pay in full for their student’s attendance, at which point the student is placed on a waitlist for the class until the first week of October. If, during that week, the class has space available and is a good fit for the student, the student is added to the class. If, in the first week of October, class is full and/or not deemed a good match for the student, payment is refunded in full and the student is not added to the class. FLY prides itself in offering small class sizes so students can have a unique opportunity to learn with varying ages and levels of learning.

Can I register my student for two FLY classes?

teacher_square1We encourage FLY students to learn multiple languages at once! Studies have shown that learning another language is beneficial to young learners. If FLY offers multiple languages at your school, and the scheduling allows, please feel free to register your FLY student for more than one class. However, due to the structure of our curriculum and program, students should not be registered for two different classes of the same language.

Our Prices

How much is the class and what’s included?

 

student_square2Tuition is $389 for the full session that runs from October until Spring (equivalent to $9.73/40-minute class). Prices may vary between schools.

All classes include:

  • A student textbook
  • A student work folder

Payment Plans

Families can find payment plans for FLY classes through PayPal’s Credit program. For more information from PayPal, please visit their site here.

FLY Scholarships

 

teacher with pink cup girl looking upAny student who qualifies for a free or reduced lunch program at their school receives a $100 scholarship from FLY. To apply for this scholarship, mark that your family is eligible for free or reduced lunches when registering your student for a FLY class. Then, pay the full registration amount, and fax or email us a copy of the approval letter from your school district’s nutrition program stating your eligibility for the free or reduced lunch program. We will refund the $100 upon receipt of the approval letter.

Fax: 425-315-0915

Do I have to commit to the whole year?

 

teacher with girlPayment is collected during registration and is for a full FLY school year (October through spring). Because of our low tuition prices and small class sizes, we require a commitment for the full school year. In our experience, students retain more of the language if they take classes over the full school year. Our first level curriculum includes over 1,000 vocabulary words and 80 dialogues. Your student will learn a ton and have fun!

Please review our refund policy if you decide to withdraw your student from class prior to end of the FLY school year.

Is there a sibling rebate?

student_square4Yes! There is a $20 sibling rebate. This discount applies toward tuition of all siblings registered after the first full-paid student’s tuition. Rebate can be claimed via email upon registering your student (valid through September 30th). Siblings receiving free or reduced lunch scholarships or any other discounts offered by FLY are eligible for this rebate, as well.

Our Process

What is a survey?

 

teacher_square4The survey is absolutely free and involves no commitment from you or your student. By filling out FLY’s survey, you help us determine our class selection and schedule for the next school year.

When you fill out FLY’s Survey:

  • FLY enters your information into our database so we can contact you about future class availability.
  • FLY does not share your personal information outside of the organization.
  • You may choose to unsubscribe from FLY’s emails at any time.

What is pre-registration?

April 15-June 30

 

classes_pic4You pay $25 to hold your space in the class of your choice, and we give you a $25 discount on tuition in the fall.

To complete registration, full payment for your pre-registered student is due between August 15th – August 31st. Please submit remaining payment in full by this date to secure your student’s registration in class and to keep your $25 discount. Your $25 deposit is refundable until August 31st ONLY. If you choose not to participate in a FLY class, please request a refund of your $25 deposit by this date.

Please note: You can submit the remaining payment for your student’s registration after August 31st. ***However, if you submit your payment after August 31st, you no longer have a secured space in the class, and it is possible the class of your choice will be full.***

If you choose not to participate in a FLY class, please request a refund for your remaining tuition (excluding your $25 deposit) two weeks before your FLY class begins as per our refund policy.

What is early registration?

July 1-August 31

 

classes_pic7You pay $25 to hold your space in the class of your choice.

To complete registration, full payment for your early-registered student is due between August 15th – August 31st. Please submit remaining payment in full by this date to secure your student’s registration in class. This payment is refundable until August 31st ONLY. If you choose not to participate in a FLY class, please request a refund of your $25 deposit by this date.

Please note: You can submit the remaining payment for your student’s registration after August 31st. ***However, if you submit your payment after August 31st, you no longer have a secured space in the class, and it is possible the class of your choice will be full.***

If you choose not to participate in a FLY class, please request a refund for your remaining tuition (excluding your $25 deposit) two weeks before your FLY class begins as per our refund policy.

What is registration?

September 1-September 30

 

classes_pic13You pay full tuition $389 to register your student in the class of your choice. To complete registration, full tuition for your student is due between Sept 1st – Sept 30th. Please submit payment in full by this date to secure your student’s registration in class. If you choose not to participate in a FLY class, please request a refund two weeks before your FLY class begins. If the class for which you registered is full, or if we are unable to offer the class due to low enrollment, we will refund all payments made.
See our full refund policy

Our Policies

What is FLY’s Refund Policy?

 

classes_pic8FLY refunds 100% of tuition if requested 2 weeks before class begins and 50% if requested by the end of the first week of your FLY class. This excludes any $25 deposits not requested for refund by August 31st. Due to our small class size, there are NO refunds thereafter.

For all tuition purchases, there is a 48-hour grace period for 100% refund. This ONLY applies up until September 30th.

For specific refund details, please visit your applicable registration period:

FLY does not refund the cost of CDs or workbooks once delivered due to the nature of this product.

What happens when school is cancelled? Will the class time be compensated for?

classes_pic10If school is either let out early or closed due to inclement weather or another unplanned event, we will cancel class and make it up at the end of the session so as to complete all lessons.

FLY sends families a revised class calendar by email.

Please plan to pick up your student from school if school closes early due to weather or another unplanned event.

What happens if my student has to miss class?

classes_pic1If your student will be absent from a class, please email us if it’s the day before a planned absence or call us immediately the day of so your teacher is not concerned about your student’s safety. If your student is absent three times without prior notification sent to FLY, your student will be removed from class without reimbursement of tuition.

What happens if my student misbehaves in class?

classes_pic11Students are expected to have good behavior in our classes. FLY also respectfully asks all parents to consider the maturity level of their student(s) prior to registering the student(s) for a class, as these academic classes contain students of mixed levels and ages.

We appreciate your help keeping your student(s) well-nourished and prepared for class. Students are expected to follow the classroom rules:

Show respect for others.

Work and play safely.

Try your best.

Students who choose to not follow these rules and who consistently disrupt the goals of the class can be removed from class without reimbursement of tuition. Please talk this over with your student.

Any information you can give us regarding your student’s learning needs and/or preferences to help your child be successful is appreciated.

What is an Action Plan?

classes_videoIn the event of a student’s consistent misbehavior, an Action Plan meeting is called between the student, a parent, the FLY teacher and a FLY executive team member to help provide the framework for the student to analyze, adjust, and be accountable for his or her behavior in class. If the behavior does not improve, the student can be removed from the class without reimbursement of tuition.

Is my student a good fit for a FLY class?

classes_pirateFLY requires all students to be able to work with peers of different ages and levels as well as be mature in a mixed, small classroom setting. It is one of FLY’s goals to make sure all students get the most out of their class time. Our behavioral policy is in place to make sure students can learn together productively.

My child has allergies. What do I have to do?

classes_pic5If you are concerned about snacks being consumed in class due to a food allergy, please contact FLY prior to the start of your class. Allergy details you provide during the registration process are also passed along to your teacher and the FLY executive team prior to the start of class. Please be sure to list any vital information in that field during registration.

What is the policy for picking up my student from an afternoon class?

classes_pic12For safety reasons, it is important that your teacher see you when you pick up your student from class. Please wait outside the door of the room until class is dismissed to pick up your child. If someone other than a parent or guardian is picking up your child, please let us know in an email who will be picking them up and when. If your student is allowed to walk home or is attending another afterschool activity, we need your permission, in writing, to release them from class. Please inform FLY of these circumstances during registration.

Please do not be late. We understand that sometimes things happen that are out of your control. However, our teachers have other classes they need to go to, need to pick up their own children, or need to go to another job. They cannot stay and care for your child. All pick-ups are allowed a 10 minute grace period. Late pick-ups will be charged $10 for every 5 minutes your student has to wait after that grace period. If you are late more than 3 times, your student will be dismissed from class.

What is the policy for dropping off my student for a morning class?

classes_pic9Our FLY Teachers are in the classroom 10 minutes before and 10 minutes after class to set up and take down. However, in the event of a teacher being late or another unexpected event, please always be sure the teacher is in the room when you drop off your students. We at FLY will always contact you via phone and email if we know of any unexpected changes, however, it is always good to be safe just in case.

Classroom Dynamics, Advanced Curriculum & CDs

How does FLY address differing age groups?

unknownalreadyonsite1FLY is proud to offer students the chance to learn in a mixed-age/-level environment. Our curriculum is layered in such a way that the subject matter in each is similar, allowing students in all levels to pull together and work with songs, games, and other communicative activities.
FLY provides more advanced curriculum for returning and advanced students. Our curriculum is built to provide productive learning scenarios for multiple levels of students per lesson, all contributing to the class with each of their respective new vocabularies. Additionally, FLY enables our teachers to cater to each student’s level by maintaining a small class size (classes are capped at ten students). This allows the teacher to give each student the personalized attention s/he needs to excel.

What levels are available?

all_books_straight_squareFLY offers the following levels of curricula:

  • Spanish: K-5 levels
  • French: 1-3 levels
  • Mandarin: 1-3 levels
  • Japanese: 1 level
  • Arabic: 1 level

*Note: Any student who is in Kindergarten – 2nd grade will be placed in Level 1 even if they have previously taken a FLY class. While a student may advance to Level 2 after 1 year of FLY instruction, at this age, it will be determined by the teacher once they have demonstrated that they can move on to Level 2. This is because Level 2 students are expected to read on their own and work independently from the rest of the class. If the teacher determines that the student is capable of moving on to Level 2, students will then receive a Level 2 book and the appropriate materials.

FLY’s advanced curricula includes:

  • Understanding masculine/feminine nouns, matching adjectives, putting sentences together
  • Introduction to verb conjugation
  • Conjugating irregular verbs
  • Learning additional vocabulary and phrases

We have seen many students take our classes five years in a row. Many students learn the beginnings of multiple languages through our program.
Returning students receive the appropriate student workbook which is easy to understand and has answers in the back. While students in the first level are learning vocabulary and simple dialogue, students in the upper levels work independently on conjugating verbs and writing sentences. The teacher does expect more from returning students and encourages them to communicate at a higher level. Students also work toward putting together a play that is presented to parents at the final presentation. This is an opportunity for students to improve their writing and speaking skills and can be as challenging as the student desires.

What CDs are available?

class_cds_squareCDs are available for Level 1 Students in Spanish, French, Mandarin Chinese and Japanese and recite the material in the curriculum. Your student must be registered for a FLY class to purchase a CD.

CDs are not included in the tuition, and must be ordered separately. If you ordered a CD, it will come in your Student workbook the first day of class.

To order a CD later on in the year, visit the FLY Store. CD prices go up after the registration deadline of September 30th to accommodate FLY’s extra shipping and handling costs.

At home with your new FLY student!

How can I Help my FLY student succeed?

unknownalreadyonsite2You can help your student learn. The student workbook has a “sounds like” section, so you can sound out the word while your student tries to remember. Each lesson has about ten vocabulary words, a dialogue and several action words. Try to incorporate these words into your student’s daily life and share this great experience with them. We use a lot of games, songs and fun activities in class to try to keep the environment fun and relaxed. Studies show learning a language naturally has a higher success rate and helps to instill a life-long love of language study. We expose these early learners to the basics, yet, to become fluent, it takes years of study and /or full immersion in the language. Your student may not be able to tell you what dialogue they learned today, but if they hear it in context, they may know what it means. You can help by keeping it fun and low key for them and continuing to communicate with us if you have any questions.

We look forward to having your student in our class.

Warmest regards,
Konni Barich, Director