Policies – Online Classes

The FLY Family Agreement consists of FLY’s guidelines between the registered families and the FLY Program. By registering your student in a FLY class session, you agree to FLY’s guidelines outlined in the FLY Family Agreement. Please contact the FLY office if you have any questions.

Please find a quiet space without background noise or movement.  Students must have a camera and speaker and keep their camera on during the live online class without a virtual background.  Please have the student watch the video and do the worksheet before the live online class.  The instructor will go over some of the content of the videos, however most of the live online class time will be used playing games and doing activities to further the learning in the video.

FLY classes expose early learners to the basics of a new language. True fluency takes years of study and immersion in a language. Repetition, exposure, and interest are key components of language learning. To continue your student’s language development at home, we recommend having your student repeat vocabulary and dialogue aloud from a lesson they have studied in class. Listening to the video over again and sounding out the vocabulary words with your student outside of class will help reinforce repetition.

Each lesson focuses on vocabulary building and conversation practice; you can try incorporating these words and dialogues into your student’s daily life. As students are exposed to a new language, their ability to recognize and understand the language becomes stronger. You could also help expose your student to their new language by finding picture books at the library, going to a local cultural event, visiting restaurants, or purchasing a FLY CD or FLY Young Authors book. Keep your student interested in language learning by continuing to encourage them to try out their language in different situations or have them keep a log of new words and phrases.

Each class session holds a Presentation Day on the last day of the session. We invite all families, friends, and other guests, to attend a Presentation Day, where students will have a chance to show off what they have learned.

Kindergarten students are strongly encouraged to join Kindergarten-level specific classes when available.

FLY Levels 1 to 5 are open to any student in Grades 1-8.

Students in Grades 6-8 are highly encouraged to join classes that are designated for Middle School students.

Typically, classes are composed of 10 students.

We encourage FLY students to learn multiple languages at once! Studies show multiple languages learning challenges the brain and improves cognitive and social-emotional development as students must switch attention between languages.  Students are also exposed to global studies which further enhances their ability to identify and understand cultural differences.

How do I determine my student’s level?

We recognize that school and family schedules change, and our goal is to help you navigate those changes as much as we can.
• If FLY needs to cancel your student’s class because of low enrollment and your student is unable to join an alternate schedule, we will refund you in full.
• Class transfers are free if requested before the 2nd week of class, including transfers to future classes if your student needs to take a break.
• FLY will withhold a $20 registration fee for all refund requests made after the registration/cancellation deadline. Due to our small class sizes, there are no refunds after 24 hours of your student’s first class.
• In the unlikely event of a teacher absence, FLY will arrange for a substitute. If FLY is unable to provide a teacher during the scheduled class time, we will add another class to the end of the schedule to make up for the lost time.
• FLY does not refund the cost of paper worksheets or books, once delivered, due to the nature of these products.

To keep your student on a consistent learning path and to facilitate instruction, please email us if your student will miss a class.  Any student absent from a FLY class without prior notification to FLY is counted as an unexcused absence. If your student has three or more unexcused absences your student can be removed from the program without reimbursement of tuition.

If class is canceled, we will make it up at the end of the session following the schedule.

Behavior in a FLY Class: Students are expected to have positive behavior in our classes. FLY, respectfully asks all parents to consider the maturity level of their student prior to registration; as our unique academic program often contains students of mixed levels, grades and ages, unlike your average classroom setting.

Students are expected to follow these classroom rules: 

• Show respect for others  
• Raise hand and wait to be called on  
• Keep muted until teacher asks you to unmute  
• Camera on in order to fully participate in class  
• Try your best 

Providing FLY with your student’s learning needs/preferences when registering your student helps our staff and teachers ensure your child will be set up for a successful program. We strive to work with families when behavior becomes an issue, creating an Action Plan between the student, teacher and family, when necessary. 

In the event of a student’s consistent misbehavior, an Action Plan meeting will be scheduled with the student, a parent/guardian, the FLY teacher and a FLY Administrator. This meeting is used to provide the framework for the student to analyze, adjust and be accountable for his or her behavior in class. If behavior does not improve, the student can be removed from the class without reimbursement of tuition.

To ensure that all students get the most out of their class time, FLY expects:

• Kindergarten students join Kindergarten-level classes
• Level 1+ Students: Can read and write simple sentences, such as, “The cat jumped on the couch.”
• All Students:
  • Can work maturely with peers of different ages and levels in a small, mixed class setting.
  • Can consistently follow the classroom rules.

FLY analyzes the composition of each class (e.g., levels, ages & learning preferences) after registration closes and before classes begin. Upon analysis, FLY strives to offer a class that meets the needs of registered students.

Foreign Language for Youth, FLY, complies with all applicable state and federal laws and regulations, including but not limited to Article III of the Americans with Disabilities Act (ADA). FLY makes reasonable accommodations to meet the needs of all students. FLY teachers do not require certification and may not be trained to manage extraordinary behavior or learning preferences. All FLY students are expected to follow FLY classroom rules.

FLY does not discriminate in any programs or activities on the basis of sex; race; creed; color; religion; ancestry; national origin; sexual orientation, including gender expression or identity; physical appearance; the presence of any sensory, mental, or physical disability.